Privacy Policy
Welcome and thank you for using FitCollage!
This Privacy Policy ("Policy") will explain what information we collect, how we use it and what choices you have when you access the FitCollage website, app and browser extensions ("FitCollage" or the "Service"), provided by Twin Gear Labs, Inc., 2035 Sunset Lake Road, Suite B-2, Newark, DE 19702 ("Twin Gear", "We", "Us" or the "Company").
1. Our service
We created FitCollage to help save you time & money when buying clothes you love on your phone.
To do that, we personalize content and products you're shown based on your activities. To provide our Service, we need to be able to identify you and your preferences. Second only to helping you buy things you love, we're committed to protecting your data and privacy, and we never sell your information with any third parties or advertisers.
2. Information We Collect
a. What information is collected about you
When you sign up for or use FitCollage, you give us certain information voluntarily. This includes your name, email address, phone number, profile photo, and any other information you give us. You can also choose to share with us location data or photos. If you buy something on FitCollage, we collect payment information, contact information (address and phone number) and details of what you bought. If you buy something for someone else on FitCollage, we collect their delivery details and contact information.
If you provide your Instagram account or specifics of accounts from other third party services to FitCollage, we also get information from those accounts. The information we get from those services depends on your settings and their privacy policies, so please check what those are.
We also get technical information when you use FitCollage. Whenever you use any website, mobile application or other internet service, certain information gets created and logged automatically. The same is true when you use FitCollage. Our servers record information ("log data"), including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you’re using it. This log data includes your Internet Protocol address, the address of and activity on websites you visit where you then activate FitCollage features (like the "Save" Safari browser extension), searches, browser type and settings, the date and time of your request, how you used FitCollage, and device data. If you’d like, you can get more details on the types of information we collect in our logs.
In addition to log data, we collect information about the device you’re using FitCollage on, including type of device, operating system, settings, unique device identifiers and crash data that helps us understand when something breaks. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. Currently, FitCollage is a mobile-only service and does not user cookies to track your activity once you leave the service.
b. What we do with the info we collect
We use the information we collect to provide the best possible Service to you. We commit to showing you content and products that are relevant, interesting and personal to your current needs. In order to do that, it’s necessary for us to use your information to help: identify use as the user; personalize content & products; and provide a secure user experience. In addition, we have a legitimate interest in using the information we collection to help improve the Service and to: Suggest other people who have similar interests; Help your friends and contacts find you on FitCollage, if you agree to this in your settings; Conduct analytics on who is using FitCollage and what they are doing; Improve FitCollage and offer new features; Send you updates and news by email or push notification, depending on your settings.
All information collected is stored in services hosted in the continental United States. Where we transfer information from the EEA to a country that doesn't provide an adequate level of protection, we’ll only do so under appropriate safeguards to protect your information, like standard contractual clauses. Our information storage and retrieval policies are fully GDPR compliant. As the Service does not depend on tracking users once they leave the service, all PII data relevant to you and your use of the service in generated inside the mobile application. As such, data in encrypted both end-to-end using industry standard, 128-bit encryption, and similarly protected once it reaches our servers.
3. Your content
a. Posting content
FitCollage allows you to post content, including photos, text and links from online retailers, as well content and products you have saved from the web using our Safari browser extension. Anything that you save, post or otherwise make available on FitCollage is referred to as "User Content." You retain all rights in, and are solely responsible for, the User Content you post to FitCollage.
b. How FitCollage and other users can use your content
You grant FitCollage and our users a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to use, store, display, reproduce, save, modify, create derivative works, perform, and distribute your User Content on FitCollage solely for the purposes of operating, developing, providing, and using FitCollage. Nothing in these Terms restricts other legal rights FitCollage may have to User Content, for example under other licenses. We reserve the right to remove or modify User Content, or change the way it’s used in FitCollage, for any reason. This includes User Content that we believe violates these Terms or Contend Policy below.
c. How long we keep your content
Following termination or deactivation of your account, or if you remove any User Content from FitCollage, we may keep your User Content for a reasonable period of time for backup, archival, or audit purposes. FitCollage and its users may retain and continue to use, store, display, reproduce, modify, create derivative works, perform, and distribute any of your User Content that other users have stored or shared on the Service.
d. Feedback you provide
We value hearing from our users, and are always interested in learning about ways we can make FitCollage better. If you choose to submit comments, ideas or feedback, you agree that we are free to use them without any restriction or compensation to you. By accepting your submission, FitCollage doesn’t waive any rights to use similar or related feedback previously known to FitCollage, or developed by its employees, or obtained from sources other than you.
e. Your options in relation to your data and content
You have options in relation to the information we have about you. These are described below. To exercise these options, please contact us at data@twingearlabs.com. If you're an EEA user, you can:
– access the information we hold about you. We'll usually share this with you within 30 days of you asking us for it.
– get your information corrected or deleted. You can update your information in your Settings. If you have problems with updating the information or if you would like us to delete it, data@twingearlabs.com.
– object to us processing your information. You can ask us to stop using your information, including when we use your information to send you marketing emails or push notifications. If you opt out of receiving marketing messages from us, we may still send you newsletters and updates about your account, such as when another user comments on one of your Saved products. We only send you marketing material if you've agreed to it but, if you'd rather we didn't, you can easily select to delete your account inside the app, then proceed to remove the application from your phone.
– get the information you provided to us sent to another organization, where we hold this information with your consent or for the performance of a contract with you, where it's technically feasible.
– complain to a regulator. If you're based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commissioner in Ireland or with your local supervisory authority.
4. Parties
This Policy is a contract between you and Twin Gear Labs, Inc., 2035 Sunset Lake Road, Suite B-2, Newark, DE 19702.
If you live in the United States, Samos Labs, Inc. is responsible for your information. You can contact Twin Gear Labs, Inc. at 2035 Sunset Lake Road, Suite B-2, Newark, DE 19702
You can also contact our Data Protection Office by email to data@twingearlabs.com
Effective date 17 July 2021
Last updated 17 July 2021